CAI is hiring!
CAI is seeking a Microsoft 365 Project Manager for a client of ours. This is a hybrid opportunity. Our client is based in Long Beach, CA.
We are seeking an experienced and technically proficient Microsoft 365 Cross-Cloud Tenant-to-Tenant Migration project manager to plan, lead and execute the migration of data and services from one Microsoft 365 tenant to another. As the Project Manager and technical specialist, you will play a critical role in leading a smooth and seamless transition of data, configurations, and identities between the source and target tenants while maintaining data integrity, security, and compliance.
Responsibilities and Duties:
- Pre-migration Assessment: Conduct a thorough assessment of the source and target environments to identify data, configurations, and dependencies that need to be migrated.
- Data and Settings Migration: Execute the migration of data, configurations, and settings from the source tenant to the target tenant. This includes migrating emails, files, SharePoint sites, OneDrive accounts, and other relevant data.
- Identity and Access Management: Handle the migration of user identities and access rights, ensuring a seamless transition for users and maintaining security and permissions.
- Azure AD and Domain Configuration: Set up and configure Azure Active Directory (Azure AD) in the target tenant, including synchronizing users, groups, and attributes from the source tenant.
- Email and Messaging Migration: Plan and execute the migration of email data, distribution groups, and other messaging-related components between the source and target tenants.
- SharePoint and OneDrive Migration: Migrate SharePoint sites, document libraries, lists, and OneDrive for Business data while preserving metadata, permissions, and workflows.
- Microsoft Teams Migration: Handle the migration of Teams, channels, chats, and associated files, ensuring seamless collaboration for users in the target tenant.
- DNS and Domain Configuration: Manage domain configurations and DNS settings to ensure a smooth transition and proper functioning of services in the target tenant.
- Testing and Validation: Conduct thorough testing and validation of migrated data and services to identify and resolve any issues before finalizing the migration.
- User Communication and Training: Communicate with end-users about the migration process, provide training if needed, and address any concerns or questions during the migration.
- Change Management: Implement change management strategies to facilitate user adoption, manage resistance, and ensure a positive user experience throughout the migration.
- Data Security and Compliance: Ensure data security and compliance with relevant regulations throughout the migration process, taking necessary measures to protect sensitive information.
- Post-migration Support: Provide post-migration support to address any user-reported issues and ensure a smooth transition to the target environment.
- Documentation: Create detailed documentation of the migration process, configurations, and any customizations made during the project. 15. Risk Management: Identify potential risks and develop mitigation plans to minimize disruptions and downtime during the migration.
- Collaboration with Stakeholders: Collaborate with various stakeholders, including IT teams, management, and end-users, to ensure alignment and successful project outcomes.
- Continuous Improvement: Identify lessons learned from the migration project and contribute to the improvement of future migration processes and best practices.
- Project cost and schedule: Monitor project cost and schedule while maintaining an appropriate level of quality in deliverables.
- Reporting: Provide regular status reports on project health, overall progress, identify and communicate any roadblocks/risks, and escalate as needed to the project sponsor.
Qualifications
Education and Experience:
- Microsoft 365 Suite Expertise: In-depth knowledge of Microsoft 365 applications, including SharePoint Online, Exchange Online, OneDrive for Business, Microsoft Teams, and other services. Understanding how these services interact and their dependencies is crucial for a smooth migration.
- Microsoft 365 Tenant Architecture: Familiarity with the architecture of Microsoft 365 tenants, including user roles, groups, licenses, and domain configurations, is necessary for planning and executing the migration.
- Azure Active Directory (Azure AD): A strong grasp of Azure AD is essential for managing user identities, authentication, and authorization during the migration. Understanding Azure AD Connect and Azure AD synchronization is particularly important.
- Data Governance and Compliance: Knowledge of data governance principles and compliance regulations is important when dealing with sensitive data during the migration. Ensuring data integrity and security is maintained throughout the process is crucial.
- Migration Tools and Methods: Experience with third-party migration tools and Microsoft's native migration methods is essential. Understanding their capabilities and limitations will help in selecting the most suitable approach for the specific migration requirements.
- Network and Connectivity: Understanding network requirements and connectivity between the source and target tenants is crucial for ensuring a stable and efficient migration process.
- Pre-migration Assessment: Conducting a comprehensive assessment of the source and target environments to identify potential issues and plan for remediation is critical for a successful migration.
- Troubleshooting and Issue Resolution: Experience in troubleshooting and resolving migration related issues is essential for overcoming unexpected challenges that may arise during the migration process.
- Change Management and Communication: Proficiency in change management and communication is important for informing and guiding users through the migration process, minimizing disruptions, and managing user expectations.
- Backup and Disaster Recovery: Understanding backup and disaster recovery procedures is important to have a safety net in case of any unforeseen problems during the migration.
- Project Management: Experience in project management is necessary to plan, schedule, and execute the migration project efficiently. This includes defining milestones, assigning tasks, and managing resources effectively.
- Migration Best Practices: Familiarity with best practices for Microsoft 365 tenant-to-tenant migrations is crucial for reducing risks and ensuring a successful outcome.
Desired Education and Experience:
- Microsoft 365 Expertise: In-depth knowledge and hands-on experience with Microsoft 365 applications, services, and features, such as Exchange Online, SharePoint Online, OneDrive for Business, Microsoft Teams, and Azure A
Reasonable Accommodation Statement
If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to associate.accommodations@cai.io.
Equal Employment Opportunity Policy Statement
It is the policy of Computer Aid, Inc.(CAI) not to discriminate against any employee or applicant due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
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