Optimize your ServiceNow investment and drive innovation.
The business relies on IT to quietly resolve incidents, track performance, and keep your workforce running smoothly.
ServiceNow can revolutionize your environment, allowing you to automate processes, consolidate services, and take advantage of long-term cost savings. But it can be a challenging journey. Let us help you navigate it.
The IT team at a fast-food restaurant that serves millions of customers a day needed to resolve incidents more quickly – both in the service desk and in the online self-service portal – so employees could get back to work. By integrating AI capabilities and a chatbot into the company’s ServiceNow environment, the company reduced its average incident resolution by eight minutes, totaling two million minutes of resolution time in 2018 alone - an estimated $1.5 million in savings.
We provide on-demand break-fix, development and administrative support that allows you to focus on outcomes.
CAI’s experts can rapidly develop custom business applications, legacy digitization and process automation that extend the power of the ServiceNow platform – and your investment.
We deliver ServiceNow-certified and custom training to satisfy your specific environment and compliance needs.
CAI provides a unique combination of experience and best-practice expertise to help you resolve problems in your environment and take your organization to the next level.
Learn more about ionSales, CAI's ServiceNow application that provides your sales and marketing teams with the data they need, when they need it.Check out ionSales
Want to learn more about how CAI's experience and expertise can help your ServiceNow initiative succeed? We'd love to talk about your specific needs and identify ways we can help.Get in touch