Drive transformation forward for the future of transportation
Keep constituents moving with technology services and expert teams that help you overcome your transportation challenges today and implement scalable solutions to prepare you for tomorrow.
Partnering to advance digital transformation for tomorrow’s roadways
Why CAI for Transportation and Tolling
CAI delivers innovative talent and technology services to make communities stronger, safer, and more prosperous. We partner with state and local transportation, tolling, and transit agencies to create tailored solutions that meet the increasing demands of emerging technology. Together, we ensure your organization is better prepared to face trending issues such as rising traffic volumes, higher maintenance costs, and implementing innovative applications in legacy environments.
30+Years serving transportation and tolling industries
2,900+Client applications maintained
15Year average tenure with our top 25 clientsFollow our socials and get to know us better:
What We Do
Application Development and Maintenance
We prioritize continual improvement, cost optimization, and security while aligning our services with your goals; delivering responsive support to meet demands of modern infrastructure and constituent expectations. We ensure your transportation and tolling applications remain agile, efficient, and strategically positioned, driving your business success forward.
Application Modernization
Whether you are amplifying innovation or enhancing the speed needed to respond to shifting transportation demands, CAI brings deep expertise in both public-facing digital services and internal enterprise management systems. Supported by a proven application modernization strategy that respects your legacy technology environment, our customized application services allow you to evolve at your own pace.
What our clients say
“They are our provider of choice, due to their consistent performance.”
“Appreciate their approach to project management.”
“Responsiveness is exceptional.”
Business Process Outsourcing (BPO)
CAI BPO services streamline processes, reduce costs, and enhance productivity by fully managing critical business functions, such as customer service, human resources, finance, and IT support. Our deep transportation and tolling knowledge and innovative technology provides customized services and prioritizes seamless integration, data security, and compliance that keeps organizations running smoothly.
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Strategy and Consulting
CAI provides resources in strategic planning, process optimization, and performance enhancement to improve agency and commuter experiences, and build intelligent transportation networks. We work collaboratively to understand your unique challenges and develop customized solutions that drive measurable results in project management, operational efficiency, and strategic development.
CAI Transportation and Tolling by the numbers
99.96%
Accuracy in toll violation image verification
96%
Positive ticket rating towards an improved citizen experience
$30M
In revenue and operational efficiencies
18,000+
Hours saved annually in data entry and review
$4.8M
Saved annually from validated bids
10%
Reduced denial rate for oversize/overweight permits
Staffing Services
The challenges of sourcing qualified talent while also optimizing workforce budgets and strategy have many organizations struggling to address widespread skills gaps, talent shortages, the impacts of technology and AI, and remote and hybrid work environments. CAI staffing services are designed to do more than fill positions—we address the root of these issues by delivering highly qualified talent faster, leveraging advanced AI capabilities, and configuring services to meet the unique demands of modern workplaces.
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CAI Cooperative Purchasing Agreements
Partnering with CAI has never been easier. Through CAI’s cooperative contract vehicles, you can bypass the complexities of formal procurement processes and start driving change faster. These contracts are designed to streamline your path to progress, giving you quick access to tailored, scalable technology and talent services that empower your organization and make a lasting impact on your served communities. No matter the size or focus of your organization, our cooperative contracts provide flexible, adaptable solutions to meet your unique requirements.
Find the right cooperative purchasing agreement for your organization.
Experienced, dedicated teams that drive results
You can always rely on our proven team members to advise and implement the best technology and talent services for your agency.
- Proven track record of success – Robust portfolio of successful client outcomes
- Committed, dedicated partners – Top 25 clients’ average partner tenure is over 15 years
- Innovative technology vision – Leading the conversation on AI and other technologies
- Unmatched customer service – Great teams are built with great people
