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Collaborative governance for delivery of successful human services
Watch a 45-minute webinar on collaborative governance, which connects siloed stakeholders for coordinated and efficient service delivery and improved outcomes.
What is deepfake technology? Understand and prepare for the threat
While deepfakes are raising concerns for individuals and companies alike, there are ways to stay aware and vigilant. As with most cybersecurity strategies, protecting yourself from malicious deepfake technology requires an approach that combines
Supercharge contact center efficiency with generative AI
Talkdesk Webinar featuring CAI
Three components of a cybersecurity strategy
As organizations develop their cybersecurity strategies, they should consider 3 critical elements to gain maximum impact, namely, governance, technology, and operations.
Service Desk Solutions
Provide excellent customer service while improving performance and reducing costs
Meet Christine
We interviewed Christine, Quality Assurance Analyst, to gain insight into her experience working for enGen and how she helps to improve their website’s accessibility.
Our Leadership
Tom Salvaggio President and CEO Read their bio →
5 best practices to secure your service desk
Security is everyone’s responsibility, and the service desk is a key player in maintaining and enhancing organizational security.
Newsroom
Explore the latest in CAI announcements and awards—request branding guidelines or contact our communications team For media inquiries: Contact us
CAI Earns Newsweek’s America’s Greatest Workplaces for Diversity
Technology services firm wins diversity, equity and inclusion award for two years running