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Webinar On-Demand

Collaborative governance for delivery of successful human services

Watch a 45-minute webinar on collaborative governance, which connects siloed stakeholders for coordinated and efficient service delivery and improved outcomes.

Thought Leadership

What is deepfake technology? Understand and prepare for the threat

While deepfakes are raising concerns for individuals and companies alike, there are ways to stay aware and vigilant. As with most cybersecurity strategies, protecting yourself from malicious deepfake technology requires an approach that combines

Webinar On-Demand

Supercharge contact center efficiency with generative AI

Talkdesk Webinar featuring CAI

Thought Leadership

Three components of a cybersecurity strategy

As organizations develop their cybersecurity strategies, they should consider 3 critical elements to gain maximum impact, namely, governance, technology, and operations.

Service

Service Desk Solutions

Provide excellent customer service while improving performance and reducing costs

Success Story

Meet Christine

We interviewed Christine, Quality Assurance Analyst, to gain insight into her experience working for enGen and how she helps to improve their website’s accessibility.

Our Leadership

Tom Salvaggio President and CEO Read their bio →

Thought Leadership

5 best practices to secure your service desk

Security is everyone’s responsibility, and the service desk is a key player in maintaining and enhancing organizational security.

Newsroom

Explore the latest in CAI announcements and awards—request branding guidelines or contact our communications team For media inquiries: Contact us

Press Release

CAI Earns Newsweek’s America’s Greatest Workplaces for Diversity

Technology services firm wins diversity, equity and inclusion award for two years running

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