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The Invisible Backbone: How Program Managers Keep Public Sector Teams Running
Thought Leadership

The Invisible Backbone: How Program Managers Keep Public Sector Teams Running

In public sector contracting, the Program Manager is the invisible force keeping compliance, coordination, and client trust intact. Here's why that role deserves more recognition — and investment.

The human side of AI: Why technology transformation requires the right partner
Thought Leadership

The human side of AI: Why technology transformation requires the right partner

AI tools have the greatest value when technology is paired with adaptable talent, strong leadership, responsible governance, and thoughtful people centered workforce strategy.

From onboarding to retention: How program managers build employee experiences
Thought Leadership

From onboarding to retention: How program managers build employee experiences

This article emphasizes the critical role Program Managers play in shaping early employee experiences and showcasing the ideal working conditions and environment for a new hire begin well before their first day starts.

Why cruise lines must prioritize hiring roles in cybersecurity for ships
Thought Leadership

Why cruise lines must prioritize hiring roles in cybersecurity for ships

An approaching deadline from a U.S. Coast Guard cybersecurity mandate will put cruise companies in a tough spot if they haven't hired the right IT and OT professionals for their ships.

How child support programs aid in employment through CSET assessment
Thought Leadership

How child support programs aid in employment through CSET assessment

Adapting the balance of caseloads, courts, and labor markets to assist county child support programs with employment needs and a reimagining of enforcements.

Grocery retail regulatory compliance is increasingly complex; AI can help
Thought Leadership

Grocery retail regulatory compliance is increasingly complex; AI can help

Food industry regulatory compliance has become more complicated, and the tools used by compliance teams are falling short. Agentic AI can save the day.

CAI and NYSAC Launch Statewide AI Evaluation Platform for New York Counties
Press Release

CAI and NYSAC Launch Statewide AI Evaluation Platform for New York Counties

The dashboard gives county governments a peer-reviewed framework to evaluate AI tools

Proactive workforce planning: How to combat the institutional knowledge crisis
Thought Leadership

Proactive workforce planning: How to combat the institutional knowledge crisis

Elimination of senior IT staff has led to institutional knowledge loss, weakened site structures, and insufficiencies. These practices hurt companies as interim solutions and stop gaps can end up costing up to 3X more than retention impleme...

Predictive analytics in child welfare: Promise, peril, and the path forward
Thought Leadership

Predictive analytics in child welfare: Promise, peril, and the path forward

As the government shows major investments for predictive analytics in child welfare, the field now stands at a crossroads. The lessons of early adopters, cautionary legal tales, and emerging international models aid in charting a more respo...

County data governance decoded: Aligning strategy with government needs
Webinar On-Demand

County data governance decoded: Aligning strategy with government needs

Hosted by the National Association of Counties (NACo), we explore actionable techniques to modernize data frameworks — aligning them with county priorities, improving asset inventories, refining retention policies, and fostering data-aware ...

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