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Article

9 Project Management Office (PMO) best practices

By implementing PMO best practices, your organization can significantly enhance project success rates, streamline processes, and improve overall efficiency.

Thought Leadership

How business process reviews improve state and local government

Business process reviews can help state and local governments identify key areas for refinement, boosting efficiency and improving delivery of critical services.

Success Story

How staffing transformed a major metropolitan transit authority

When legacy technology couldn’t keep up anymore, one transit authority embraced a contingent workforce and application modernization to streamline their transit systems technology and improve user experience.

Article

Understanding business process management and outsourcing

Business process management helps organizations enhance productivity, reduce costs, and increase customer satisfaction, driving growth and competitiveness. This article will provide insight into the fundamentals of BPM.

Thought Leadership

Navigating the complexity of cruise staffing

Cruise lines are awash with challenges when it come to talent acquisition. Partnering with a staffing services provider can simplify the entire process.

Thought Leadership

Navigating AI strategy in health and human services

To ensure AI serves the public good, HHS agencies must adopt governance frameworks prioritizing ethical considerations from the outset.

Thought Leadership

Empowering HHS system transformation through effective adoption and training

By proactively addressing challenges through strategic planning, user engagement, tailored training, and ongoing support, organizations can facilitate successful HHS system adoption and improve service delivery.

Thought Leadership

Reduce risk with effective knowledge capture and transfer

Documenting and disseminating organizational knowledge is critical to successful modernization initiatives. This article will explain the importance of knowledge management with respect to both legacy application preservation and innovation...

Success Story

Document digitization elevates HR efficiency for local government

CAI helps a local government agency transform their HR operations with digitization.

Thought Leadership

Why project risk management is the key to successful modernization

Public agencies will realize the benefits of modernization only after they have dialed in their project management and risk management practices.

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