Overview

Working together to change lives with more accessible health and human services

Fostering healthy, more equitable communities is the baseline for health and human services federal, state, and local governments. Effective understanding and management of data is the engine powering the development of solutions that effectively address the social determinants of health. To be successful, government agencies partner with healthcare institutions, community organizations, non-profit networks, and health and human services consulting to make data-driven decisions and promote services that respond to local needs–improving outcomes for individuals, children, and families.

People-centric with a service-first mentality

CAI supports business partner organizations with a compassionate culture of service founded on several guiding principles. Our public servant experts have decades of proficiency and dedication delivering services to those most in need.

A collaboration approach with a communication emphasis

We take pride in working collaboratively with our health and human services consulting partners to improve the health of communities around the country. Leveraging our communication and marketing expertise, we deliver the right results the first time.

An eye toward stewardship

CAI works with health and human services agencies to provide strategic planning services, implementation services, and research and policy assistance to support strategic missions and vision. We recognize and respect that we are stewards of funds and resources that affect lives.

Advisory services

Achieve quality outcomes and provide valued services to improve lives

Federal, state, and local agencies are under continuous pressure to reduce waste and increase efficiency in service delivery and operations management; making partners that provide a wide range of services all the more valuable. CAI equips health and human services agencies with business and technology support for strategic planning, feasibility and procurement planning, services and waivers outcome alignment, organizational change, project management, and technology transformation. The results being the delivery of efficient and effective solutions such as Medicaid Management Information Systems (MMIS) and Comprehensive Child Welfare Information Systems (CCWIS).

Project and program management

Delivering quality services to respond to local needs and challenges, leading to improved outcomes for individuals, children, and families, is the responsibility of every health and human services agency. To ensure that direct services can be delivered safely and effectively, CAI partners with agencies to provide project and program management services in support of grant management, business and IT project management and delivery, strategic planning, and organizational transformation initiatives.

Business Transformation and Modernization →

Medicaid management transformation

Moving from a legacy monolithic platform to a modular design is a massive undertaking. Finding a partner that understands Centers for Medicare and Medicaid Services (CMS) and government business processes is vital to implementing a comprehensive platform that affects millions of constituents. CAI provides staff experienced in MMIS transformations to design, manage, and support these applications.

Application Modernization →

Business and digital advisory services

CAI is a trusted partner supporting HHS agencies with the strategic planning, project management, technology support, and organizational change management necessary to scale for organizational transformation. We offer transformational solutions that drive policy and practice changes, enhance service delivery, and lead to improved operational outcomes. CAI’s team of subject matter experts draw from decades of public service experience delivering exceptional results.

Strategy and Consulting →

focused associate working on a laptop

Success Story

Optimizing state social services for improved health outcomes

Working closely with agency stakeholders, CAI has alleviated backlogs and enhanced the accuracy of data processing, creating a more responsive and reliable system that directly benefits caseworkers and clients alike.

Go to the success story →

Holistic policy and program approaches for child welfare

Focus on prevention, supporting partners, and promoting strong families

Protecting children is a community responsibility that does not rest solely with one agency, organization, or individual. Ensuring a child’s safety and well-being extends to physical, behavioral health, and educational needs. Managing the program mandates, and keeping pace with evolving research and policy, can be complex, with the availability of human and financial resources varying greatly among federal, state, and local administration. Focusing on prevention and collaboration with aligned health services and agencies, CAI offers child welfare program and policy support, business and digital transformation solutions, as well as strategic planning and implementation services that help our partners achieve their mission and vision.

Additionally, CAI partners with child welfare, medical assistance, drug and alcohol, and behavioral health agencies to advance innovative solutions.

Comprehensive child welfare information system transformation

Federal design requirements for child welfare information systems must meet a unique set of standards. These requirements encourage states to use modern technology that shares information across multiple children and family-serving systems. CAI partners with agencies to develop strategies that network these siloed systems and aid with the necessary organizational change management that leads to successful technological deployments the first time.

Application Modernization →

Creating performance-based partnerships

State and local governments rely on community service providers and extended family members to ensure that children are safe, have stable, permanent homes, and that their physical, behavioral health, and educational needs are met. CAI partners with child welfare system stakeholders to transform reactive systems into proactive ones and ensure direct services can be delivered safely and efficiently.

Business Transformation and Modernization →

Research, policy, and grant assistance

Child welfare and health agencies provide vital services amid ever-changing budget environments. To provide evidence-based services to their communities, agencies must identify effective strategies that keep pace with evolving research and policy. CAI helps agencies develop polices and grant opportunities that are grounded in research.

Strategy and Consulting →

Additional resources

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