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ArticleCybersecurity glossary
A glossary of key cybersecurity terms and definitions. We will continue to update with the latest developments in the industry.
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ArticleTop RPA use cases and their benefits
A detailed analysis of RPA use cases to understand the benefits of RPA across industries, including finance, insurance, utilities, and others.
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Success StoryProtecting California’s critical infrastructure against cyberattacks
Improving cyber resilience with a managed detection and response solution.
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Success StoryAchieving IT service management optimization for the hospitality industry
Success story for application development and ServiceNow®. CAI helps a vacation planning company optimize and streamline its service desk operations.
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Success StoryOptimizing IT infrastructure management for a State DOT
Working with a state department of transportation, we helped optimize their existing IT infrastructure to achieve greater efficiency.
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Thought LeadershipHow to build a successful neurodiversity employment program
Three steps to help organizations improve their hiring, onboarding, and retention efforts to build an innovative and productive workforce.
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Thought LeadershipTransform your mobile solutions for an optimal customer experience
The digital transformation of the banking industry is a major force driving the sector forward. Digital banking enables banks to increase customer engagement, offer a personalized experience, and reduce costs.
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Thought LeadershipRobotic process automation – RPA market share and industry growth 2021-2028
Discussing in detail the growing RPA industry, the RPA market size, reasons for growth, geographical and deployment segmentation, and much more. Learn the what, why, where, and how of RPA.
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Thought LeadershipInsight from cybersecurity professionals: Part 1
Ransomware, explained.
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Thought LeadershipApply service desk principles to product support for better customer experience
Your product support organization can be a key differentiator in the growth of your company. Optimize the customer experience with these service desk best practices.