Overview

Balancing the transportation equation with budget and safety measures

Value and safety are key priorities for any transportation, tolling, or transit agency. Challenges like increased traffic, rising maintenance costs, and a variety of new technologies have the potential to snarl efforts to keep citizens moving and protected throughout the country. CAI’s transportation and tolling technology services are finely tuned to help break the gridlock of limiting legacy solutions and requirements for single-source support. Our multi-point inspection evaluates systems and solutions to accelerate digital transformation for transportation and tolling authorities with unbiased expertise and IT operations capabilities.

Practical and effective strategy implementation

Developing and implementing a transformational strategy can be a blind spot for transportation and tolling agencies. CAI prioritizes transparency throughout the process and the resources needed to make your vision a reality.

Resource quality management

Propel transformation forward with the right resources. Our comprehensive approach to staff development and track record in service delivery allows us to build and organize the right team for any initiative.

Integration of technology and operations

Drive efficiency by breaking down business operations and IT silos with a technology-agnostic approach. Our experience spans field operations and back-office support coupled with construction and maintenance.

Why CAI for Transportation and Tolling

We support local and state government transportation, tolling, and transit agencies and authorities in their efforts to modernize, improve, and evolve their technology applications and infrastructure. From application development and cloud migration to image review and back-office support, CAI is your trusted partner to support evolving organizational and community needs. Our stats from the Transportation and Tolling sector speak for themselves.

30+ Years serving transportation and tolling industries
2,900+ Client applications maintained
15 Year average tenure with our top 25 clients

Transportation and tolling strategy and consulting

Shift the operating model to modernize your operations

Operational inefficiency, legacy systems, over-engineered solutions, limited data collection, and outdated processes can throttle an authority’s ability to meet escalating constituent and stakeholder demands. Shift into a new gear with CAI’s blend of experience, IT process knowledge, and field expertise. Leading-edge technology evolves operating models with optimized solutions, services, and a continuous improvement approach to speed digital transformation and achieve better outcomes.

Strategy development

Elevate from day-to-day operations to map a strategic direction and vision that meets expectations for digital transformation today and the demand for tomorrow. CAI partners with transportation and tolling clients to pilot your path with leading-edge technology and resources.

Business Transformation and Modernization →

The legacy systems journey

Legacy systems support critical processes, but with outdated technologies and high maintenance costs your organization could be on its last lap without an effective modernization strategy. CAI helps clients to capitalize on digital transformation opportunities while reducing support costs.

Application Modernization →

Strategic program management

Capital and operational planning require functional oversight to monitor and make headway with strategy implementation.  CAI helps clients develop an enterprise strategy, set priorities, and establish project management offices to transform goals into action.

Project Management Office →

above ground subway train approaching station

Success Story

How staffing transformed a major metropolitan transit authority

When legacy technology couldn’t keep up anymore, one transit authority embraced a contingent workforce and application modernization to streamline their transit systems technology and improve user experience.

View the success story →

End-to-end program implementation and operations

Accelerate strategy and transform operational models to drive innovation

Translating organizational strategy into action requires a broad range of capabilities and a mindset of continuous improvement. The operational pivot to enable new technology, modernize legacy systems, and implement field services can be constrained by historic decisions and limited by single-provider perspectives. From back office to field operations, the CAI methodology is technology-agnostic and drives predictable, continuous improvement to streamline processes and implement end-to-end change, beginning with the end goal in mind.

Field operations

Transportation and tolling organizations serve wide geographies that rely on urban, rural, rail, and mass transit operations.  CAI provides the expertise to integrate transportation-specific technologies, tolling systems, passenger-fare collection solutions, and more.

Application Support →

Technology integration

Emerging technologies and new solutions like plate readers, facial recognition, and artificial intelligence streamline how constituents interface with traffic management. CAI partners with agencies to develop rollout plans and operational strategies to realize the benefits of innovation.

Application Modernization →

IT operations

Layering new technology on an inefficient operational model only creates chaos and confusion. CAI partners with you to streamline and support the shift from maintenance to innovation with a continuous improvement process.

IT Service Management →

fast moving interstate on a cloudy day

Success Story

Driving safety forward with the modernization of crash data reporting

A southern DOT turned to CAI for the creation of a custom system to streamline crash data reporting.

View the success story →

Managed application and technology services for transportation and tolling

Efficiency and innovation to shift the gears of your digital transformation

Leveraging leading-edge technologies without neglecting existing business systems is a delicate balance. Modern, cloud-hosted mobile and web systems, traffic management solutions driven by artificial intelligence and all-electronic tolling are expected by constituents as they navigate transportation systems. The challenge is keeping existing business-critical systems running to support day-to-day operations while weaving new technology into your tech stack. Our experts help agencies rebalance their budget, free critical staff to innovate, modernize legacy systems, and streamline day-to-day operations to negotiate every turn in the modernization process.

Streamlining for operational effectiveness

The retention of outdated steps and requirements as processes evolve leads to decreased efficiency and increased complexity.  CAI helps agencies identify and reduce this waste, streamline processes, and free staff to focus on higher-value initiatives.

Business Process Outsourcing →

Modernizing legacy systems

Solutions built years ago are costly to maintain, with knowledge and experience retiring at a record pace. Our teams work with agencies to strike a balance, supporting legacy systems effectively while freeing up the capacity to modernize.

Application Modernization →

Eliminating manual process

Manual processes are the glue connecting systems required to process data, but they are also expensive and time-consuming. CAI's expertise in artificial intelligence and automation can help you shift resources to higher-value operations while improving quality and accuracy.

Data and Artificial Intelligence →

engineers having discussion on construction site

Success Story

Reducing state transportation construction delays and costs

CAI helps a state Department of Transportation streamline and automate their workflows to improve end-user experience.

View the success story →

Additional resources

Let's talk!

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