Thought Leadership
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The art of the ask: Mastering AI prompts for local government
Learn how you can use these AI prompt best practices to improve the effectiveness of AI in government.
How AI is redrawing leadership roles in government, faster than you think
AI-driven transformation and expansion into state government can bring new advantages but should also be managed carefully with an expert hand.
Workforce services of the future: Evolving data and technology needs
Ways to help your data-driven workforce modernize and prepare for impending change and future planning needs.
Time to modernize with AI in grant administration
Public agencies navigating the complicated nuances of federal funding can unlock new efficiency by using AI in grant management.
Identity crisis: Why credential theft has become the preferred attack vector
Identity management techniques are falling short in the face of credential stuffing attacks. Learn how you can protect your organization from credential compromise.
After the AI pilot, who keeps it running?
Many organizations will struggle with AI implementation challenges until they determine the “who” and “how” of AI lifecycle management.
Part 6: When the algorithm picks last and human bias kicks in
How AI bias mitigation strategies and modernized data governance can produce accurate and ethically responsible workflow systems.
When innovation outpaces governance: What is an MCP server?
What organizations need to know about MCP adoption and how to build the proper governance guardrails to protect their digital ecosystems.
How data driven workforce transformations achieve an agile services ecosystem
Data-driven workforce transformations aid public sector organizations and help bring in qualified candidates.
Strengthen your service desk with cybersecurity safeguarding
How organizations can dramatically strengthen their security posture by rethinking identity authentication at the service desk — and why your MSP has a responsibility to lead that conversation.