Thought Leadership
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Strengthen your service desk with cybersecurity safeguarding
How organizations can dramatically strengthen their security posture by rethinking identity authentication at the service desk — and why your MSP has a responsibility to lead that conversation.
The modern workforce services foundation: Understanding and leveraging data
Data-driven workforce management is essential for public sector organizations.
Ensure success in modernization projects with external IV&V services
Independent Verification and Validation (IV&V) can significantly improve the success rate of QA and complex modernization projects.
How state agencies can navigate transportation infrastructure issues
To be able to harness the power of any transportation technology solution, agencies need a trusted external partner who understands their complex IT infrastructure and unique requirements.
Why state agencies need an IT outsourcing partner
State agencies benefit from hiring IT outsourcing partners to help with modernization projects and managing tight budgets.
Design for success: County-aligned child welfare service programs
State and local health and human services agencies can maximize the impact of their child welfare service programs with thoughtful design, accurate pricing, and a focus on outcomes over outputs.
Modernize with safety forward intelligent transportation systems
Prioritizing safer intelligent transportation systems (ITS) based on real transportation data leads to smarter and more effective mobility solutions.
Community impact and economic opportunity: Navigating the data center boom
Local governments all over the U.S. are faced with the conundrum of data centers wanting to put up shop in their communities. Here’s how agencies can determine the best approach for their specific communities.
MSPs are essential to workforce services providers even with the rise of AI
The right MSP for your team can help you adapt to fluctuating workforce demands and utilize the latest AI technologies effectively.
Planning for stability amid political polarization and transitional challenges
Learn how to prepare for transitional changes in the public sector under times of political polarization by investing in initiatives that focus on community empowerment and growth.