Thought Leadership
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How strategic enterprise modernization can transform the public sector
Public agencies are struggling to stay ahead of evolving constituent expectations and operational constraints. Learn how strategic enterprise modernization can help.
Creating a culture of innovation within ADM
The creation of a culture of innovation within IT is the linchpin for unlocking a business's transformative potential.
Best practices for a frictionless customer experience with your applications
Creating a frictionless ADM environment is essential for organizations to stay competitive and deliver exceptional user experiences. By embracing these best practices, companies can overcome maintenance barriers and achieve operational success.
Manage your risk with the revised NIST Cybersecurity Framework
The updated NIST CSF provides relevant and actionable guidance - understanding your current cybersecurity posture, identifying critical risks, and directing improvements.
An IT governance framework to keep your applications relevant
In this article, we’ll explore some key considerations for keeping your applications relevant, explain the role of an IT governance framework in these processes, and highlight some valuable ways IT governance can solve common modernization problems
Preventive IT maintenance to ensure application performance
By proactively addressing issues before they escalate, you can save time and resources, all while boosting your efficiency. Reduced downtime, lower risk, and consistent service delivery as a result of proactive application maintenance can set you
What’s new and notable within the ServiceNow® platform? Part 2
Automation has many benefits, from cost savings to freeing up additional resources to focus on innovation and optimization. Here, we’ll outline some of the ways that automated workflows within the ServiceNow platform can boost efficiency.
What’s new and notable within the ServiceNow® platform? Part 1
The ServiceNow platform is uniquely positioned to help small and large businesses meet their current and future ITSM needs. In part 1 of this series, we’ll explore two key features: scalability and flexibility.
What is deepfake technology? Understand and prepare for the threat
While deepfakes are raising concerns for individuals and companies alike, there are ways to stay aware and vigilant. As with most cybersecurity strategies, protecting yourself from malicious deepfake technology requires an approach that combines
Three components of a cybersecurity strategy
As organizations develop their cybersecurity strategies, they should consider 3 critical elements to gain maximum impact, namely, governance, technology, and operations.