Insurance

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Overview

5669

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Claims process automation features

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Customer expectations are setting the pace of progress, and the pace is only accelerating. Digital transformation is critical for an end-to-end customer experience that retains current customers and attracts new customers with innovative products and services.</p><h3 style=\"border: 0px\" class=\"a-heading a-heading--heading-4\">Automate the claims process</h3><p style=\"border: 0px\">Companies that adopt <a href=\"https://www.cai.io/resources/articles/maximize-roi-from-your-robotic-process-automation-rpa-part-2-the-claims-edition\">robotic process automation (RPA)</a> tools in their workplace see benefits like higher productivity, improved accuracy, and cost savings.</p><p style=\"border: 0px\">Beyond that, your claims department could benefit in other ways, such as:</p><ul><li>Fewer mistaken payouts or denials</li><li>100% data accuracy and integrity</li><li>Improved risk management and compliance</li><li>Faster turnaround times for improved customer satisfaction</li></ul><figure><img src=\"https://www.cai.io/__data/assets/image/0019/5671/Claims-process-automation-features.jpg\" alt=\"Claims process automation features\" class=\"w-100\" /><figcaption class=\"a-subtle-text a-italicized-text\"> Figure 1: Claims process automation features include; highly detailed matching before authorization, extraction of data, complex error tracking and resolution, integration of claim data sources, systems, and formats across any channel, live monitoring of claim operations and system performance with auto-generated audit trails and dashboard analytics, based on highly configurable rules. All of this can be done for any type of professional or institutional claim. 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Capabilities

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5674

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