IT Solutions for Insurance Industry
How will insurers renew value in a digital world?
Service Desk 2025: What we can expect
Ground-breaking technologies like RPA, machine learning, AI, big data, etc. are paving the way for better customer experience, a realization of specific success parameters, cost-efficient strategies, and reallocation of resources to coreView this resource →
Enhancing internal systems with CAI
CAI offers a global insurance provider professional aid for optimizing its ServiceNow platform.View this resource →
Top 10 ways to improve first-level resolution rates
Even in these challenging times, the service desk is the face of IT. It sets the standard for customer experience and has a profound impact on organizational productivity. Under normal circumstances and today, high first-level resolution is the goal.View this resource →