Local Government
Innovating government through digital acceleration
Overview
Optimizing technology services to modernize local government
Operational budgets are a constantly moving target, depleting the capacity for organizations to grow, innovate, advance, and optimize their digital environments and operations.
Technology and business leaders in local government often encounter roadblocks where even minor changes to a digital ecosystem require executive support, increased budget, a highly skilled team, and dedicated development time. CAI reduces the burdens of maintaining and updating digital solutions. From protecting network users from malware and ransomware, to implementing citizen engagement systems, we make ongoing IT initiatives simple and easy.
Local government consulting
Get the service and technology partner you need to prioritize modernization requirements for your digital systems and networks. Accelerate your progress in reducing operational costs and expanding valuable services to constituents.
Cybersecurity and virtual CISO
CAI provides comprehensive cybersecurity services designed to protect and enhance your organization’s security posture. CAI’s holistic approach aligns security measures with operational objectives to safeguard digital assets and bolster resilience.
Managed IT services
Keep pace with IT demands with a highly skilled and flexible IT workforce that monitors and maintains security and stability for your systems and applications 24/7. CAI connects the right talent to project demands and requirements to align organizational objectives, improve operational performance, and allow space for innovation.
Streamline IT operations for local government
Make IT a seamless, cost-effective element of your organization
Maintaining IT operations is a large-impact line item for local government budgets. Keeping costs under control while sustaining secure digital operations, maintaining up-to-date best practices, and optimizing for the needs of tomorrow is a balancing act for organizational leaders.
CAI's comprehensive IT solutions and managed services fill the gaps for local agencies seeking more efficient and cost-effective ways to modernize operations. We provide a path forward for both remote and on-site monitoring to minimize and remedy all system and user-related issues—from vulnerability and penetration testing to full-service risk assessments and end-point protection.
Solve for resource management gaps
CAI’s seamless IT integration doesn’t only influence your operational costs—it allows you to reallocate in-house resources to run your business better. We eliminate the burdens of office space, training, benefits, and other costs involved in maintaining your own full-time IT staff. Whether on-site or remote, we’re committed to the same level of superior coverage and flexibility, allowing you to scale resources as needed.
Application management and service desk engine
CAI's operational support includes proactive and dependable system monitoring, with complete, round-the-clock IT coverage. No matter when there’s an issue, we provide professional support 24/7/365. Any emergency receives 100 percent of our attention, and you never have to worry about coverage or availability knowing that you’re always getting the professional protection you need.
Reduce management and compliance burdens
With ongoing operational management, continuous training, and regular service reviews, CAI supplies best-in-class people, processes, and technology to run a secure government organization. We stay up to date on the security requirements, best practices, and compliance standards you need to be a safe, supportive resource for your community.
Success story
CAI partners with NACo to advance AI in the public sector
To explore the applications, benefits, and risks of AI, CAI partnered with the National Association of Counties (NACo) to advance AI adoption in the public sector.
Go to the success story →Energize constituent engagement
Encourage involvement with multi-channel strategies
Constituents want simplicity and convenience in their day-to-day government interactions. CAI makes it easy for state and local governments to implement multi-channel engagement strategies and self-service and mobile support systems that get people involved and excited to make a positive impact. With the right tech tools in place and our IT specialists' expert support, small government bodies are experiencing more robust and transparent connections with the people who live and work in their district and their community needs.
Show care for the community
There’s often a disconnect between local government and the people who live and work in the community. CAI brings communities and local government organizations together with better, faster, and more valuable digital solutions.
Self-service, mobile, and online portals
Whether you want to set up an online portal where constituents can stay up to date and connected on community issues, implement social media tools for better engagement, or create a local alert system, you can count on CAI.
IT support your community can depend on
No matter when there’s an issue, CAI is available to provide dependable 24/7/365 support. From system outages to account and login issues or unexpected errors, we make sure that your community has continuous access to its digital services.
Webinar On-demand
Mastering cloud strategy: Exploring AWS and Azure potential
Watch county leaders discuss AWS and Azure in this NACo webinar. Moderated by Matt Peters, Chief Technology Officer, panelists shared their perspectives, covering security, cost efficiency, and performance measures, and offering insights on balancing cloud services to meet government needs.
Go to the webinar on-demand page to view with transcript →New levels of local government operations through digitization
We help governments develop, implement, protect, and maintain a digital enterprise
Up-to-date cybersecurity, application management, IT infrastructure and constituent relationship management are critical for local governments to serve their communities. CAI helps cities and local government agencies digitize operations without having to assemble a specialized workforce or significantly expand budgets.
Whether you’re starting from the ground up or looking to optimize and enhance an existing IT program, CAI supplies the modern technology, best-in-class processes, and flexible, skilled workforce needed to manage any project. With workflow automation, AI, and data analytics, we can modernize legacy systems, improve your ability to communicate and interact with the public, and enhance the digital integrations that will drive your community forward.
Enhance IT workflow automation
Automated IT workflows make managing your networks, servers, software, and hardware faster and easier. 24/7/365 monitoring solutions identify and resolve issues without any input required on your end.
Improve productivity across departments
Our AI solutions enable government organizations to improve efficiency by automating countless tasks. Stay on top of policies with ease and quickly identify the issues that matter most in your community. Our AI capabilities help you save time and money.
Modernize government systems
Outdated IT systems lead to frustration, security issues, and endless unnecessary spending. CAI's application modernization services for local government agencies take system updates further by identifying and incorporating new efficiencies that help you lower costs while creating a more agile IT environment.
