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The ABCs of the configuration management data base (CMDB)

The CMDB is a popular topic these days. Everyone needs it. Few can explain it. Fewer can justify it. Software vendors developed products to support the ITIL process for Configuration Management. Analysts use terms like “federation” and “reconciliation” to help explain the gaps and benefits. Despite this awareness, the adoption of a CMDB has not kept pace with the market.

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