Outdated technology leads to costly maintenance and poor data management
A state Department of Transportation (DOT) is responsible for planning, developing, and maintaining transportation systems, inclusive of managing highways, overseeing public transit, developing long-term transportation objectives, managing toll roads, ensuring safety and compliance, and protecting the environment. The DOT’s mission is to provide a transportation system that supports economic competitiveness, preserves quality of life, and connects communities throughout the state.
The DOT of a Southern state relies heavily on a vendor prequalification application to ensure that any vendors who want to work with the department meet necessary experience and compliance standards. The process minimizes the risk associated with project delays, cost overruns, or substandard work. Despite its importance, the DOT faced some inevitabilities with its legacy vendor prequalification application, a link in the process chain built in the 1980s on now-outdated technology. The system didn't integrate well with modern tools, struggled to manage data efficiently and keep pace with growing demands, and had become increasingly costly and challenging to maintain. It also didn't meet performance expectations, was not user-friendly, and didn't comply with the state's cloud-first policy – a statute requiring state agencies to first consider cloud-computing solutions for technology sourcing, initiatives, and upgrades. These combined issues led the DOT to seek cloud-equipped digital services to modernize the application, improve integration, enhance data management, boost performance, ensure compliance, and make the system easier to maintain and scale for the future.
A collaborative approach to modernization
CAI has been a trusted partner of the state’s DOT for over a decade, delivering innovative IT solutions that drive efficiency and enhance operational effectiveness. We have completed many projects throughout our collaboration, ranging from large-scale infrastructure upgrades to implementing advanced data analytics systems. CAI has been working with the DOT to align its IT portfolio with its cloud-first policy for the past several years. The latest project involves updating and moving the core functions of the vendor prequalification application to the Microsoft Azure cloud computing platform. The new system uses modern tools and design patterns to enhance performance and user experience.
Scheduled in 2 phases to align with the DOT's fiscal year, the first phase focused on planning and design, including setting up the project environment and creating detailed test cases. The second phase included development, testing, and user acceptance prior to the scheduled launch. To ensure a smooth transition at project close, CAI provided premier support for months after the project launch.
A modern application leaves lasting results
Our work on the DOT’s vendor prequalification application brought significant improvements for the client. By modernizing and streamlining the application, we enhanced efficiency and freed up IT resources to focus on innovation. The new system improved data accuracy and accessibility, enabling faster and more informed decision-making. It provided a user-friendly interface, leading to higher user satisfaction and productivity.
Key results include:
Our consistent delivery of high-quality results has solidified our reputation as a reliable and proactive partner, contributing significantly to the DOT's mission of providing safe, efficient, and accessible transportation services across the state. This enduring partnership stands as a testament to our commitment to excellence and our ability to meet the evolving needs of the DOT.
Every effective business strategy starts with a careful evaluation of the benefits of cloud services and solutions. CAI cloud technology services transform the vulnerabilities of legacy IT infrastructures into more secure, scalable, cost-effective solutions. Whether your technology is spread across multiple cloud environments and data centers or focused within a single platform, CAI cloud modernization and technology services have the flexibility and versatility to ensure you operate with minimum downtime and maximum value.
