ServiceNow® Offerings

A support offering that fits your organization

CAI offers customized support to achieve your business needs.

Taking full advantage of a sophisticated platform like ServiceNow can be a challenge. No matter if you need application support due to an employee transition or you need to boost governance and architectural oversight, CAI can meet your needs.

Success Story

Improving Visibility for the Future

Pace Bus Services depends on a complex IT service management environment that supports numerous IT processes and complex time reporting. To operate more efficiently, it needed to improve visibility and enable its users to report time against both IT operational and IT project work in one system.

Customizable Support

Standard Hourly Support

Need to fill a gap in your staffing or call an expert from time to time when things get busy? Hourly support allows you access to the expertise you need without being locked into one resource. Whether you need coaching through uncharted territory or some heavy lifting on a bigger project, our team is here for you.

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Remote Full-time Employee (FTE) Support

It's no secret that ServiceNow expertise is in demand. Your organizational needs may be growing faster than you can staff them. Our remote FTE offering gives you full control of a trained ServiceNow expert without the wait or risk.

Premium Support

Keeping up with the ServiceNow platform and ensuring your people, processes and technology are up to date can be a challenge. Focusing on the strategic side of a ServiceNow deployment without worrying about tactical issues requires special expertise. We can tailor a solution to meet your organization’s specific needs.

Application Support

CAI supports a wide range of applications in addition to ServiceNow. We have the expertise you need to support your entire IT organization.

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Find out how we can support your ServiceNow needs.

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ServiceNow Platform Support