The Hawaii IT Managed Service Provider Contract is used by state agencies and other authorized entities to obtain contingent services for time and materials (T&M) resources and fixed price deliverable-based Statement of Work (SOW) solutions.
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Overview
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We offer end-to-end visibility and control over your Hawaii contingent labor with a flexible vendor management system (VMS) that’s configurable and easy to use. Working with industry-leading partners, we automate and streamline your custom processes and provide robust reporting enabling you to meet all your business goals. CAI fully manages the following activities:</p><div class=\"l-row\"><div class=\"l-one-half-col\"><ul><li>Agency consultation</li><li>Response management</li><li>Candidate and statement of work evaluation</li><li>Interview facilitation</li><li>VMS access</li></ul></div><div class=\"l-one-half-col\"><ul><li>Invoice processing</li><li>Help desk support</li><li>Performance oversight</li><li>Mentoring and training</li><li>Disadvantaged business utilization</li></ul></div></div>","fieldid":"3565","type":"metadata_field_wysiwyg","is_contextable":true,"default_value":false,"use_default":true},"so_type_media":{"value":"image","fieldid":"3777","type":"metadata_field_select","is_contextable":true,"default_value":false,"use_default":true},"so_item1_icon":{"value":"","fieldid":"3567","type":"metadata_field_related_asset","is_contextable":true,"default_value":false,"use_default":true},"so_item1_title":{"value":"Need help?","fieldid":"3568","type":"metadata_field_text","is_contextable":true,"default_value":false,"use_default":true},"so_item1_description":{"value":"<p><strong>If your organization is already enrolled in one of CAI's CWS programs:</strong></p> <p>Log into the <a href=\"https://cai.service-now.com/sm\" target=\"_blank\" rel=\"external noopener\" aria-label=\"Visit cai.service-now.com (opens in a new tab)\">Supplier Management Portal \u2197</a>, then select \"Make a request\" and use the \"Contact us\" option to submit your questions.</p> <p><strong>Questions about training, VectorVMS system information, or operational concerns, please contact:</strong></p> <p><strong>CAI Help Desk</strong><br>(888) 824-8111<br><a 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Helpful support materials
The following support materials provide guidance on how to best start using our Hawaii state government contract.
