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ITSAC | Texas DIR Contract Services
CAI’s dedicated resource page for Texas DIR IT Staff Augmentation Contract DIR-CPO-5586
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Overview
39241
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Texas agencies can select from a list of approved vendors either by issuing a competitive Statement of Work or sole sourcing to an approved vendor.</p><p>CAI was awarded an ITSAC contract from Texas DIR and has supported government clients for over 40 years. Some of the CAI services available to you through the <a href=\"https://dir.texas.gov/contracts/dir-cpo-5586\" target=\"_blank\">current contract # DIR-CPO-5586 </a>are listed below.</p><p>For more information on DIR ITSAC Services, please visit the DIR website at <a href=\"https://dir.texas.gov/cooperative-contracts/it-staffing-services\" target=\"_blank\">DIR IT Staffing Services</a>\u2197.</p><h3>Services</h3><div class=\"row\"></div><table id=\"table47542\"><style> #table47542 {margin-bottom: 60px;/} </style><tbody><tr><td style=\"width: 80px;\"><img src=\"https://www.cai.io/__data/assets/image/0008/2303/app-dev-dark-blue.png\" alt=\"\" width=\"65\" height=\"65\" /> \r\n </td><td style=\"width: 45px;\">\r\n Application/Software Development \r\n </td><td style=\"width: 80px;\"><img src=\"https://www.cai.io/__data/assets/image/0011/1730/details-dark-blue.png\" alt=\"\" width=\"64\" height=\"64\" /> \r\n </td><td>\r\n Data/Database Administration \r\n </td></tr><tr><td><img src=\"https://www.cai.io/__data/assets/image/0011/1802/web-global-dark-blue.png\" alt=\"\" width=\"64\" height=\"64\" /> \r\n </td><td>\r\n Web Development \r\n </td><td><img src=\"https://www.cai.io/__data/assets/image/0020/1748/inspection-dark-blue.png\" alt=\"\" width=\"64\" height=\"64\" /> \r\n </td><td>\r\n Quality Assurance (QA) & Testing \r\n </td></tr><tr><td><img src=\"https://www.cai.io/__data/assets/image/0018/1782/phone-classic-dark-blue.png\" alt=\"\" width=\"64\" height=\"64\" /> \r\n </td><td>\r\n Networking/Telecommunications \r\n </td><td><img src=\"https://www.cai.io/__data/assets/image/0011/1244/insurance-dark-blue.png\" alt=\"\" width=\"65\" height=\"64\" /> \r\n </td><td>\r\n Security \r\n </td></tr><tr><td><img src=\"https://www.cai.io/__data/assets/image/0023/1778/people-network-dark-blue.png\" alt=\"\" width=\"64\" height=\"64\" /> \r\n </td><td>\r\n Project Management \r\n </td><td><img src=\"https://www.cai.io/__data/assets/image/0011/2315/service-desk-dark-blue.png\" alt=\"\" width=\"65\" height=\"65\" /> \r\n </td><td>\r\n Technical Services, Help Desk & Operations \r\n </td></tr><tr><td><img src=\"https://www.cai.io/__data/assets/image/0013/2317/servicenow-dark-blue.png\" alt=\"\" width=\"65\" height=\"65\" /> \r\n </td><td>\r\n Information Technology Service Management (ITSM Operations) \r\n </td><td><img src=\"https://www.cai.io/__data/assets/image/0018/1197/media-kit-dark-blue.png\" alt=\"\" width=\"65\" height=\"65\" /> \r\n </td><td>\r\n IT Marketing \r\n </td></tr><tr><td><img src=\"https://www.cai.io/__data/assets/image/0017/1772/paper-dark-blue.png\" alt=\"\" width=\"64\" height=\"64\" /> \r\n </td><td>\r\n Information Technology Contracting & Procurement</td><td> </td><td></td></tr></tbody></table>","fieldid":"3565","type":"metadata_field_wysiwyg","is_contextable":true,"default_value":false,"use_default":true},"so_type_media":{"value":"","fieldid":"3777","type":"metadata_field_select","is_contextable":true,"default_value":false,"use_default":true},"so_item1_icon":{"value":"","fieldid":"3567","type":"metadata_field_related_asset","is_contextable":true,"default_value":false,"use_default":true},"so_item1_title":{"value":"Texas DIR links and resources","fieldid":"3568","type":"metadata_field_text","is_contextable":true,"default_value":false,"use_default":true},"so_item1_description":{"value":"Review a detailed list of the DIR IT staffing roles and descriptions as well as view CAI rates using the buttons below.</p><p><a href=\"https://www.cai.io/__data/assets/pdf_file/0027/39249/DIR-CPO-5586_Appendix_D_ITSAC_Job_Category,_Title_Descriptions.docx.pdf\" class=\"a-button\" target=\"_blank\">Staffing roles and descriptions \u2197</a></p><p><a href=\"https://www.cai.io/media/documents/msp/texas-dir/DIR-CPO-5586_Appendix_C_ITSAC_Not-To-Exceed_Rates.xlsx.pdf\" class=\"a-button\" target=\"_blank\">CAI rates \u2197</a>","fieldid":"3776","type":"metadata_field_text","is_contextable":true,"default_value":false,"use_default":true},"so_item2_icon":{"value":"1708","fieldid":"3577","type":"metadata_field_related_asset","is_contextable":true,"default_value":false,"use_default":true},"so_item2_title":{"value":"Find CAI\u2019s contract","fieldid":"3578","type":"metadata_field_text","is_contextable":true,"default_value":false,"use_default":true},"so_item2_description":{"value":"You can quickly search and <a href=\"https://dir.texas.gov/contracts/dir-cpo-5586\" target=\"_blank\" rel=\"external\">find our contract here \u2197</a> and get started today!","fieldid":"3579","type":"metadata_field_text","is_contextable":true,"default_value":false,"use_default":true},"so_item3_icon":{"value":"1200","fieldid":"3581","type":"metadata_field_related_asset","is_contextable":true,"default_value":false,"use_default":true},"so_item3_title":{"value":"How to obtain a quote","fieldid":"3582","type":"metadata_field_text","is_contextable":true,"default_value":false,"use_default":true},"so_item3_description":{"value":"<ul> <li> Agency/Customer creates a SOW using the <a href=\"https://dir.texas.gov/it-solutions-and-services/buying-through-dir/statement-work-sow\" target=\"_blank\">DIR Template\u2197</a> </li> <li> Send completed and signed SOW to listed <a href=\"https://dir.texas.gov/contracts/dir-cpo-5586\" target=\"_blank\">CAI contact\u2197</a> </li> <li> CAI will submit a response to the SOW </li> <li> The customer issues PO referencing TX DIR ITSAC Contract number DIR-CPO-5586. Only state agency SOWs require DIR approval. </li> </ul>","fieldid":"3583","type":"metadata_field_text","is_contextable":true,"default_value":false,"use_default":true},"so_item4_icon":{"value":"5667","fieldid":"3585","type":"metadata_field_related_asset","is_contextable":true,"default_value":false,"use_default":true},"so_item4_title":{"value":"Contact CAI","fieldid":"3586","type":"metadata_field_text","is_contextable":true,"default_value":false,"use_default":true},"so_item4_description":{"value":"<p>For quotes, purchase orders, and warranty information please contact us <a href=\"https://dir.texas.gov/contracts/dir-cpo-5586\" target=\"_blank\">here \u2197</a> or at the following: </p><p><a href=\"tel:+17176513070\">+1 (717) 651-3070</a><br><a href=\"mailto:CAI.proposals@cai.io\">CAI.proposals@cai.io</a><p>","fieldid":"3587","type":"metadata_field_text","is_contextable":true,"default_value":false,"use_default":true},"so_type_item":{"value":"block-text","fieldid":"3590","type":"metadata_field_select","is_contextable":true,"default_value":false,"use_default":true},"so_right_column_title":{"value":"","fieldid":"5797","type":"metadata_field_text","is_contextable":true,"default_value":false,"use_default":true},"so_video_heading":{"value":"","fieldid":"3779","type":"metadata_field_text","is_contextable":true,"default_value":false,"use_default":true},"so_video_description_top":{"value":"","fieldid":"5802","type":"metadata_field_text","is_contextable":true,"default_value":false,"use_default":true},"so_video_url":{"value":"","fieldid":"3780","type":"metadata_field_text","is_contextable":true,"default_value":false,"use_default":true},"so_video_title":{"value":"","fieldid":"13229","type":"metadata_field_text","is_contextable":true,"default_value":false,"use_default":true},"so_video_description_bottom":{"value":"","fieldid":"3781","type":"metadata_field_wysiwyg","is_contextable":true,"default_value":false,"use_default":true},"so_image_heading":{"value":"","fieldid":"5798","type":"metadata_field_text","is_contextable":true,"default_value":false,"use_default":true},"so_image_description":{"value":"","fieldid":"5799","type":"metadata_field_wysiwyg","is_contextable":true,"default_value":false,"use_default":true},"so_image":{"value":"","fieldid":"3566","type":"metadata_field_related_asset","is_contextable":true,"default_value":false,"use_default":true},"so_image_caption":{"value":"","fieldid":"19191","type":"metadata_field_text","is_contextable":true,"default_value":false,"use_default":true},"so_testimonial_heading":{"value":"","fieldid":"5800","type":"metadata_field_text","is_contextable":true,"default_value":false,"use_default":true},"so_testimonial_description":{"value":"","fieldid":"5801","type":"metadata_field_wysiwyg","is_contextable":true,"default_value":false,"use_default":true},"so_testimonial_text":{"value":"","fieldid":"3798","type":"metadata_field_text","is_contextable":true,"default_value":false,"use_default":true},"so_testimonial_photo":{"value":"","fieldid":"3799","type":"metadata_field_related_asset","is_contextable":true,"default_value":false,"use_default":true},"so_testimonial_name":{"value":"","fieldid":"3800","type":"metadata_field_text","is_contextable":true,"default_value":false,"use_default":true},"so_testimonial_position":{"value":"","fieldid":"3801","type":"metadata_field_text","is_contextable":true,"default_value":false,"use_default":true},"so_first_half_item1_title":{"value":"Services","fieldid":"3899","type":"metadata_field_text","is_contextable":true,"default_value":false,"use_default":true},"so_first_half_item1_description":{"value":"<ul><li>Managed Detection & Response</li><li>Extended Detection & Response</li><li>Cybersecurity/Virtual Chief Information Security Officer (vCISO)</li><li>Security Operations Center (SOC) as a Service</li><li>IT Lifecycle Services</li></ul>","fieldid":"3900","type":"metadata_field_wysiwyg","is_contextable":true,"default_value":false,"use_default":true},"so_first_half_item2_title":{"value":"","fieldid":"3901","type":"metadata_field_text","is_contextable":true,"default_value":false,"use_default":true},"so_first_half_item2_description":{"value":"","fieldid":"3902","type":"metadata_field_wysiwyg","is_contextable":true,"default_value":false,"use_default":true},"so_second_half_item1_title":{"value":"","fieldid":"3903","type":"metadata_field_text","is_contextable":true,"default_value":false,"use_default":true},"so_second_half_item1_description":{"value":"","fieldid":"3904","type":"metadata_field_wysiwyg","is_contextable":true,"default_value":false,"use_default":true},"so_second_half_item2_title":{"value":"","fieldid":"3905","type":"metadata_field_text","is_contextable":true,"default_value":false,"use_default":true},"so_second_half_item2_description":{"value":"","fieldid":"3906","type":"metadata_field_wysiwyg","is_contextable":true,"default_value":false,"use_default":true}}
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