ServiceNow Consulting & Implementation Services

Process design, roadmap planning, and architectural design

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Enhance Your ServiceNow Journey with CAI

Helping clients drive digital and process transformation

CAI has delivered hundreds of successful ServiceNow implementations since 2012. Our advisory, technical, and training teams are focused on planning and delivering client success. CAI doesn’t believe in prepackaged solutions – we partner with companies to prepare them for tomorrow and propel them into the future.

Our Offerings

ServiceNow Roadmap Workshop

CAI helps clients assess the current state, understand potential challenges, and outline the goals for future growth on the ServiceNow® platform. CAI then develops a detailed plan that defines gaps, recommendations, and a future state to maximize the ServiceNow investment. The resulting roadmap is a step-by-step approach to achieve your ideal solution.

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Our implementation approach is based on the ServiceNow Implementation Methodology (SIM). We enhance SIM by infusing training into the process. The result is a better experience for all client employees involved in the process and greater success over the long term.

Upgrades and Remediation

The ServiceNow platform is powerful and complex. Keeping up to date with two annual upgrades can open the door to further growth. CAI helps companies correct underlying issues and ensure ongoing technical health while upgrading your instance to the latest version.

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Platform Support Options

As an Elite ServiceNow Partner, we have the experience and staff to provide expert support of the ServiceNow platform. We provide on-demand break-fix, development and administrative support that allows you to focus on outcomes. If more significant support is required, we can fully manage your situation.

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Find out how we can help you optimize your ServiceNow investment.

Plan your roadmap