ServiceNow

Transform your organization with CAI

CAI's ServiceNow Offerings – ServiceNow Implementation Partner You Can Trust

The ServiceNow® platform is the premier enterprise service management solution for IT, human resources, and other important business operations. The platform is flexible and gives organizations the ability to tailor the system, processes, and workflows to support their objectives. CAI is an Elite ServiceNow Partner & ServiceNow managed service provider, helping clients realize the full value of the ServiceNow platform.

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ServiceNow Consulting & Implementation

Successful ServiceNow implementations start with a comprehensive plan and follow the ServiceNow Implementation Methodology (SIM). The CAI approach begins with a strategy tailored to your business needs, focused on process improvement and organizational enablement. We have the expertise to maximize your ServiceNow investment and deliver your projects on time and on budget.

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Platform Support

Most IT departments are stretched to the limit – and implementing and optimizing a new platform can be daunting. While ServiceNow is intuitive, most organizations face a learning curve that can delay benefits, especially if they need to reorganize or train resources. CAI provides platform support that reduces the learning curve and accelerates time to value. Let CAI help you optimize your ServiceNow investment and drive innovation.

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Application Development

The power of ServiceNow is its ability to adapt to meet the needs of the situation. Every client has unique requirements to support their operations. Spreadsheets help band-aid the problems but often create invisible costs. ServiceNow automates processes to eliminate spreadsheet solutions and reduce complexity and costs. CAI’s experts can rapidly develop custom business applications, replace legacy applications and automate processes that extend the power of the ServiceNow platform – and your investment.

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ServiceNow Successes

Webinar

Custom ServiceNow® Apps Automate Sales Processes

ServiceNow is known best for delivering digital workflows that create great experiences and unlock productivity. But what many users don’t know is how easy it is to develop applications on the ServiceNow platform. Join this webinar to learn more and to see a demo of a custom Sales Management application developed by CAI that is available on the ServiceNow Store.

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Press Release

CAI Joins ServiceNow’s Elite Partner Program Segment

"CAI has worked to become a ServiceNow® Elite partner with our focus to help clients drive their digital transformation initiatives across the enterprise. We embrace ServiceNow's capabilities to help our clients improve workflows and reduce the cost of supporting their organizations and customers." –Rob Rishel, CAI

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Success Story

Pennsylvania County Responds to Customers Faster

Bucks County, Pennsylvania, needed to automate and consolidate multiple IT service management processes into one system, so it could improve reporting and visibility into the agency’s IT-related work.

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Success Story

Improving Visibility for the Future

Pace Bus Services depends on a complex IT service management environment that supports numerous processes, demand, project and portfolio management, and time reporting. To operate more efficiently, it needed to improve visibility and enable its users to report time against both IT operational and IT project work in one system.

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A Unique Approach to ServiceNow

ServiceNow Licensing and Implementation

As an Elite authorized sales and services partner, CAI has the experience to help companies get started right on the ServiceNow platform. Our unique approach is designed to empower your organization and educate your staff to ensure long-term success.

Service Now Training
ServiceNow Platform

Fully Managed ServiceNow

In addition to providing services and support for organizations using the ServiceNow platform, CAI also is an authorized ServiceNow service provider, offering a cost-effective turn-key deployment solution without the substantial initial investment.

Premium Support for ServiceNow

Ensuring ongoing support and governance for ServiceNow can be challenging. Our premium support model provides a team dedicated to keeping your system running smoothly and up to date.

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Let CAI’s expert team handle your ServiceNow Implementation Needs.

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