Generative AI and large language models in IT service and support

Video description

In this webinar on-demand, you’ll learn:

  • Where are we today in thinking about applying these powerful tools to improve IT service and support?
  • What are some widely shared misconceptions about LLMs that IT leaders need to avoid?
  • What’s needed to prepare for and successfully execute a large language model implementation that will help your teams deliver superior IT support and service management?
  • How can IT leaders convince financial decision-makers to invest appropriately, and continue investing, in LLM?

If you’re interested in learning more about our Intelligent Automation or Service Desk practice, contact us today.

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