Supercharge contact center efficiency with generative AI
Video description
Learn more about how generative AI is changing the game for businesses, especially when it comes to helping customers. It's making things faster and smarter, and we're seeing big changes in call centers. AI can now handle tough tasks and make talking to a computer feel more like chatting with a real person. Hear from the experts on how their teams are using AI in their call centers to cut down the time they spend on paperwork after calls by over 8 minutes. Watch the recap to learn how AI can make things more efficient and improve customer service.
Contact a specialistRelated resources
CAI and Moveworks Leverage Conversational AI for Best-in-Class Service Desk Support
Partnership uses large language models and machine learning to resolve IT and HR challenges fast
View this resource →Seeing the difference at the Service Desk
Global semiconductor manufacturer gets lightning-fast service desk support.
View this resource →Chicago-area non-profit answers the call with CAI
CAI provides level-one service desk support efficiency, reduces call volume and increases first-level response rates.
View this resource →