00:00:00:06 - 00:00:13:00 Matt Courtney Today's banking customer expects better and faster results, improving the customer experience with the right tools and technologies to meet the customer where they want to bank is the way of the future. [Scene: Video starts with Matt Courtney speaking, then the video cuts into CAI's animated intro.] 00:00:15:17 - 00:00:39:04 Matt I'm Matt Courtney, senior service delivery manager at CAI. I've helped solve some of the most pressing digital transformation issues in the financial services industry over the last 15 years. When people bank, they want the ability to bank from anywhere, any time. They expect self-service applications on the device of their choice. Financial institutions need to consistently provide personalized experiences. [Scene: Video cuts back to Matt, with a graphic that says "Matt Courtney, Sr. Service Delivery Manager, CAI". Video then cuts to various b-roll footage such as a woman using a banking app, an advisor speaking with their clients at the clients home. Video cuts back to Matt.] 00:00:39:22 - 00:01:11:21 Matt Companies in every industry, especially financial services, are struggling to find the right tools and technology to deliver what their clients want, where they want it, and with ease. So the question isn't, "Can we solve these challenges?' But, 'How can we solve these challenges?'" Let's explore how we can solve your challenges together. We are CAI. For over 40 years, we've provided purpose-driven technology solutions to make life better for our clients, our colleagues, and our communities. We power the possible. [Scene: More various b-roll shots of someone analyzing the stock market, another advisor talking to their client, and a group of workers at an office. Video cuts back to Matt with a graphic that says "Our mission: We unite talent and technology to power the possible for our clients, colleagues and communities."]

Powering the possible with Financial Services

Download transcript (.txt)

Video description

Today’s banking customer expects better and faster results at a greater volume. Improving the digital customer experience with the right tools and technology to meet customers where they want to bank is the way of the future. CAI’s Sr. Service Delivery Manager, Matt Courtney talks about how CAI can help financial services companies find the right tools and technologies to deliver what their clients want—where they want it—and with ease.

Contact a specialist

Transcript

Skip past transcript

Related resources

Get your Artificial Intelligence (AI) readiness checklist

Prepare your company for the transformative power of AI

View this resource →
Thought Leadership

What does it take to succeed with RPA?

Recently, Matt Peters, CAI’s CTO, spoke at a leading industry technology conference about the state of RPA today—and what organizations must do to make the shift to automation.

View this resource →
Webinar On-Demand

Generative AI: Ethics, black boxes, explainability

CAI Learning Series: The 3 Cs of Intelligent Automation. Session 2 – Generative AI: Ethics, Black Boxes, Explainability.

View this resource →

Let's talk!

Interested in learning more? We'd love to connect and discuss the impact CAI could have on your organization.

All fields marked with * are required.
Please correct all errors below.
Please agree to our terms and conditions to continue.

For information about our collection and use of your personal information, our privacy and security practices and your data protection rights, please see our privacy policy and corresponding cookie policy.