[Title slide 1. Blue CAI company logo with tagline “We power the possible” appears in middle of screen. Company website www.cai.io appears at the bottom center of the screen] [Speaker slide 1: Title appears that reads “A CAI Learning Series: The 3 Cs of Intelligent Automation: Training your own UiPath development team and integrating neurodiverse talent”. Below this section contains four headshot images of both men and women wearing business attire. Under the images appear their names and titles: Christina Kucek, Executive Director Intelligent Automation, CAI: Christian Ventriglia, Automation Consultant Intelligent Automation, CAI: Kayla Cullen Service Delivery Manager, Intelligent Automation, CAI: Adam Kreiner, Software Developer Intelligent Automation, CAI”. On bottom right of screen appears blue CAI company logo.] [Two speakers appear on screen side-by-side, with their names in the lower left corners. Christian Ventriglia, CAI is on the left side of the screen. Christina Kuceck, CAI is on the right side of the screen. The CAI logo with "We power the possible" is in the lower left corner of the screen.] 00:00:12 - 00:01:01 Christina Kucek Hello, and welcome to the first in a new series of 30 minute CAI learning sessions, the 3 Cs of intelligent automation. Why do we call it 3 Cs of automation? First, the series is brought to you by CAI. We're a global technology services company with a 40-year history of combining our dual strengths of talent and technology to deliver lasting results across the public and commercial sectors. For nearly a decade, we've been national trailblazers in bringing neurodiversity to the enterprise. The second 2 Cs represent your host for the series. I'm Christina Kucek, executive director of CAI's intelligent automation, and this is my colleague, Christian Ventriglia, UiPath architect, and UiPath MVP. 00:01:02 - 00:01:38 Christian Ventriglia The purpose of the learning series is to get under the covers on everything intelligent automation, practical use cases, setting up teams, adding neurodiverse talent, and executing new and exciting ideas for efficiency and increased productivity. So, sit back, grab a beverage, and learn how to hyper charge your automation teams with tips and tricks from our expert guests. We'll try to get to all your questions in the chat as they come up during the session. If at any time you want to learn more, visit our website at cai.io for articles, client success stories, or to set up a discussion with someone on our team. 00:01:39 - 00:02:08 Christina Welcome, everyone, to today's automation learning session, training your own UiPath development team and adding neurodiversity. My name is Christina Kucek. Briefly about me, my responsibilities are assisting clients in their automation journey from building automation teams for RPA, and document extraction, to machine learning and artificial intelligence. Our solutions drive efficiency, cost savings, and a competitive advantage. With me is my co-host Christian Ventriglia. 00:02:09 - 00:02:36 Christian My RPA journey began nearly 6 years ago with a request from my manager to research an emerging technology called robotic process automation. Fast-forward to today, and I'm a USN certified RPA solutions architect with a passion for helping clients drive innovation using intelligent automation. I have demonstrated history of delivering solutions across various business units, and I'm currently passionate about integrating machine learning and AI capabilities into the digital robotic workforce. 00:02:37 - 00:02:51 Christina All right, let's get started. In today's 30-minute discussion, we're going to talk training your own UiPath development team and adding neurodiversity with Kayla Cullen and Adam Kreiner. Let's go ahead and introduce them. [Another speaker appears on screen, Kayla Cullen, CAI is below the first two speakers, centered in the screen.] 00:02:52 - 00:03:25 Christian Kayla has been working with RPA for close to 6 years and is a certified UiPath USN RPA developer and USN certified business analyst. She started her journey as a developer and has since transitioned into a program manager for our internal COE. Her responsibilities include assessing RPA candidates, center of excellence trainings, overseeing RPA projects, and helping clients gain the maximum ROI through automation. Kayla has helped deliver over 60 automations that have an ROI of over $1 million per year. 00:03:26 - 00:03:28 Christina Nice. [Another speaker appears on screen, Adam Kreiner, CAI, is on the lower left corner of the screen. All four speakers are on screen.] 00:03:29 - 00:04:03 Christian We also have Adam. Adam is a software developer with CAI's intelligent automation team. Adam completed UiPath training to get to know the software he'd be using develop automations. Now fully trained and UiPath advanced developer and USN certified, he provides RPA support and identifies bugs that may be breaking code that's in production. He conducts business analysis for new automation processes, creating process design documents, laying out the manual processes and generating solution design documents that show exactly how a robot will complete the process. 00:04:04 - 00:04:19 Christina Thank you so much, Christian, and thank you all for being here with us today. Now, let's get started. Adam, I understand you joined from CAI's Neurodiverse Solutions group. Can you tell me a little bit about that experience and how you were able to find them? 00:04:20 - 00:05:16 Adam Kreiner Yeah, so I had seen a post online about the Neurodiverse Solutions program, and it was the first company I had seen anything similar to that, so I was really interested, and had applied, and they'd reached out and heard a little bit more about the program. The interview process was interesting. It was a little bit different than your traditional interview. Instead of being a short half hour to hour session, it was a full week long, like five-day work week basically. Not only did you have your interview process built into that, but they also had courses to teach you little tips and tricks to get ready for integrated into the office environment to keep yourself organized and just overcome any challenges that neurodiverse individuals might face in the workforce. 00:05:17 - 00:05:37 Christina That's fantastic. Thanks so much for sharing that. When you joined the team, Kayla became your mentor pretty much right away as you were transitioning onto the IEA team. Kayla, can you tell us a little bit about your training program and how it evolved to train our new associates? 00:05:38 - 00:06:31 Kayla Cullen Sure. So, we heavily use Azure DevOps for all of our automation life cycle, and we thought, "Why not use the same thing for training our new onboards?" So, what we did was we actually broke out the task of UiPath Academy developer training and the advanced developer training into user stories and tasks, and put them into the Azure DevOps sprint board, and it allowed our new onboards, Adam included, to actually track their progress within the training. So, it really helped them break down each individual training module, and really focus in, and show their progress as they move those tasks across the board. Then it was also great training, because we use it every day, so that way when they actually transitioned onto the team, they were already fully trained up on how to use Azure DevOps. 00:06:32 - 00:06:51 Christian Yeah. Kayla, why don't we, or actually Adam rather, a little bit more on the UiPath Academy. Obviously, that was something that Kayla and I used pretty heavily as we started ages ago, it feels like. Would you say that the UiPath Academy really played a part in helping you get up to speed? 00:06:52 - 00:07:31 Adam Yeah, yeah, it was really helpful, and my understanding that's come a long way since you went through the Academy, and they've added a lot of courses and material within there. So, they have a lot of video walkthroughs, and exercises to practice building your own automations, and they touch a lot on the REFramework, which was really helpful. It was a little bit overwhelming at first and kind of daunting, but the exercises they had covering the REFramework helped to really break it down and understand the individual parts of the REFramework. 00:07:32 - 00:08:08 Adam Now, I love the framework, it just kind of takes care of everything you need as far as error handling and handling the transaction items throughout the automation. Yeah, it was really helpful, overall. It was just a really good base to get myself more familiar with UiPath and go from there. So, it was really nice to have that in place and available to us for free. 00:08:09 - 00:08:35 Christian Yeah, I don't think that's uncommon at all. I certainly was not... Definitely intimidated at first by the framework, just because, like you said, a state machine that does many different things, it's a lot to learn, but once you do learn it, it really makes a difference in terms of starting new projects, it makes it easier to get started, because we have that framework to start with, as well as troubleshooting projects that other developers might have built, because you know it was built in the same fashion, since it followed the guidelines of the framework. 00:08:36 - 00:08:49 Adam Exactly, you got that consistency across the board when all your automations are using it, and it definitely makes it easier to go into an automation that you've never touched before and be able to find generally where everything is. 00:08:50 - 00:09:26 Christina I think that should be a key takeaway for anybody who's tuning in to watch us. I mean, seriously being able to maintain other people's code. I mean, the fun part's building a shiny new automation, but the rest of its lifetime, it's going to be updated and maintained by other individuals. So, in order to increase maintainability and reduce total cost of ownership, even if you're a development team, is a little hesitant because REFramework, it's a lot, to learn, to consume it first, to understand, but once you get it, it just makes maintainability that much better. So, that's a key takeaway here. 00:09:27 - 00:09:28 Christian For sure. 00:09:28 - 00:09:39 Christina Now, wait, Christian and Kayla, you guys didn't have anything like that, right? I mean, the training program we're talking about, you guys had to learn it all the hard way. So, can you tell us a little bit about that experience? 00:09:40 - 00:10:13 Christian Yeah, definitely, Kayla. I know, well, we did have the Academy. It just wasn't quite what it is today. It's like, I always joke and say that's my graduate school is the UiPath Academy, because there's just so much that you can learn. Back in the day, they certainly did have some trainings, but nothing like it is today. Even Kayla and I actually, when we did our certification, which is now the UiARD certification, that was all actually through the Academy. We actually submitted a project through the Academy that got graded and scored, and that's how they did the certification back in the day. So, it was a lot different. 00:10:14 - 00:10:52 Christian But yeah, I know just having Kayla and one of our other colleagues at the time, Ray, just available going through the same thing that I was going through at the time, that certainly made my life easier, because we kind of triple teamed some projects, use our brains, put all our brains together and try to figure out this new technology, this is back pre-COVID, everybody was still in the office, and me and Kayla were literally neighbors. She sat right in front of me. So, there were so many... Every day, where we'd be just swinging questions back and forth to one another and just learning as we go. 00:10:53 - 00:11:17 Christian I know Kayla can speak to some of the early projects that we got started with. It was all just, "Let's figure it out, let's dive in head first." But I think there was benefit to that, too, made us what we are today. But definitely glad that that kind of groundwork has been laid for newer developers and the Academy has really matured into something really awesome. 00:11:18 - 00:11:44 Christina Mm-hmm. Now, you said something that I love there, working as a team, the collaborative process of not just banging your head against the wall, but being able to ask a friend. I think that's actually how we've been implementing, when we train new developers or citizen developers, we've been using cohorts. Kayla, do you want to talk about that, or Adam, maybe, share your 2 cents on that experience? 00:11:45 Kayla Sure. 00:11:45 - 00:12:29 Adam Yeah. So, I went through the Neurodiverse Solutions program and actually got hired onto the intelligent automation team with another person from that same session. So, it was really nice being hired at the same time and eased my nerves a little bit coming into a new job. Then, going through the training at the same time was great to have somebody where you can bounce ideas off of each other and reach out for help if you're running into any issues, but definitely didn't feel alone and had somebody you could collaborate with. So, it was really nice having the buddy system when I was onboarded. 00:12:30 Christina Awesome. 00:12:30 - 00:12:31 Adam It was really helpful for me. 00:12:32 - 00:12:33 Christina Thanks so much, Adam. Kayla, what are your thoughts on that? 00:12:34 - 00:13:17 Kayla As part of the onboarding process that we do is the buddy system that we mentioned, but we also have daily meetings just to... We call them RPA mentorship meetings. So, we get together with the new onboards and a senior member of the team and just chat like, "What were your challenges? What are you facing?" Sometimes, it's not always code related, it's just dealing with things that come with joining a new job like who to email in certain situations, things like that. But 95% of the time, they are RPA related. "I hit this problem, not quite sure how to fix it." "All right. Well, let's see here. Let's take a look at your code and figure it out." 00:13:18 - 00:13:57 Kayla Like Christian said, back in the day, this is pre-COVID, there were 3 of us that onboarded at the same time, and we would just chat back and forth in person. The same thing is true today, we just use teams rather than, "Hey, Christian, you want to come over here and look at this?" It's like, I'll ping him and be like, "Hey, Christian, do you mind if I share my screen and try to work this problem through and see if we can figure it out?" But that buddy system and that mentorship program has been a huge success for us. Rather than reinventing the wheel, let's just use all of our brains together and figure out what challenges you've come across, because I'm sure somebody on our team has hit it once before. 00:13:58 - 00:14:39 Christina All right, so we found another takeaway from this session, which is cohorts, cohorts, training in teams. That way your new developers don't feel like they're completely alone. And that applies to both RPA developers and citizen developers, I think especially, because those folks are really business users that are just tech-savvy. So, learning a new tool while holding down their full-time job, it's a lot. It's a lot for them. Kayla, when you were done and Adam had finished his training, he went and took his UiARD to prove that he was an advanced developer and get a certification. You started him on some smaller automations, right? 00:14:40 - 00:15:15 Kayla Mm-hmm. Yeah. One of the biggest successes that I have found is to not throw somebody in the deep end, to gradually build them up, gain their confidence and just help them mature as a developer. So, we wouldn't give a new onboard a document understanding process, unless they came in and that was their expertise. But somebody that just went through the Academy, we're going to start out with something small, maybe like a non-critical bug, a smaller automation, maybe even just regression testing. 00:15:16 - 00:16:16 Kayla We do a lot of Workday automations at CAI, and Workday does 2 major releases every year. So, we always like to regression test the automations that we have built that touch Workday to make sure that it's not going to break any of our automations with the new release. So, one of the first couple tasks that we actually gave to Adam was that exact thing, progression testing, and then we also assigned him a automation for our public sector team, that there were other examples of similar automations that we already built. So, we already had that... He had a lot of examples to look at in... I want to say it was a built from scratch, but it wasn't a built from scratch, because there was a lot of reusable components that we could throw in. But it was his first automation that he built end to end. Adam, if you want to talk more about that, by all means. 00:16:17 - 00:17:05 Adam Yeah. I can touch on the regression testing and Workday a little bit. That was definitely nice to... There was 8 different automations that we had that used the UI within Workday that needed to be tested for that new release, and it was just nice to be able to see examples of finished automations that I could go through. It was really helpful to get some exposure to real life situations and codes. And there was some bugs that were introduced from the new release. So, also, got into a little bit of experience with fixing bugs and working with the debugging tools within UiPath. That was, I think, a great experience to start off. 00:17:06 - 00:17:40 Adam Then moving into my first automation that I built it, they did have those examples in place, so I was able to pretty much use the framework of some of those original automations and just tweak it where it needed to be tweaked. Then, there's those reusable components that stayed exactly the same. So, it was nice to ease my way into, building a full automation without really having to build it fully from scratch. That was a nice experience as well. 00:17:41 - 00:18:12 Christina You know what I was just thinking as you're talking? The reusability, both you and Kayla mentioned reusability, and I think that's something that especially new development teams miss. I know that Kayla has been using those public sector automations, because they're smaller, to train new folks. Again, not throwing them in the deep end, but still guiding. So, when you're doing the design work, planning like, "Hey, let's build this in a way that it can be reusable," and then implementing that across many different automations. 00:18:13 - 00:18:44 Christina So, another takeaway, have a senior member of the team, ideally an architect, but definitely a senior member that has a lot of development shops reviewing the designs and, of course, code reviews, doing those types of things, especially for new developers, give them confidence, teach them best practices right away. It's super, super important. Now, the automation you mentioned in public sector, is that the one that integrates with the machine, or no, AI model, that our team built internally and the data lake? 00:18:45 - 00:18:56 Kayla Yeah. Speaking of reusable components, that's exactly what we built them for, because they do touch our internal data lake and a custom AI model that CAI has built from scratch. 00:18:57 - 00:18:59 Christina Oh, that's awesome. Well, that's a really cool project for your first automation. 00:19:00 - 00:19:01 Christian Yeah, that's awesome. 00:19:01 - 00:19:02 Christina Well done. That's awesome. 00:19:02 - 00:19:32 Christian Mine was not that cool. Mine was something that involved scraping a webpage, or making a fake name, or something like that. But also, too, I wanted to chime in on, that's really a full circle moment, too, to go back to how we were talking about the frameworks, the idea of using that framework is kind of what made that accessible for you as a first project, Adam, I'm sure, is looking at what other folks had built and knowing that it was built using the framework, so it was easier to digest and then make your own flavors. I think that's interesting that it came full circle like that. 00:19:33 Adam Yeah. 00:19:34 - 00:20:17 Christian Excellent. Adam, why don't you talk a little bit, too, I know that, in addition to creating your own first automation, working with what Kayla had assigned to you, I know just getting into the weeds with Orchestrator, creating new processes from scratch, for using new packages, triggers, why don't you speak a little bit about that and how that's helped you come up to speed? Because obviously Orchestrator is a very vital part of the UiPath platform, and so obviously your day-to-day involves that tool. So, getting familiar with that, and especially for your role, which heavily involves supporting the internal COE, obviously, getting familiar with that and learning how to troubleshoot inside of there was something that was vital. 00:20:18 - 00:20:59 Adam Yeah, I think helped me become a more well-rounded team member, and was able to help out more with the support side and setting up the schedules of all the automations, and getting all the processes set up in there. But it definitely helped to have Kayla and other team members that I could reach out to and get help with that. Just personally that was one thing that was a little bit outdated with the UiPath Academy, where the UI had recently changed and they hadn't updated the video walkthrough. So, I'm trying to find certain actions- 00:21:00 - 00:21:01 Christian [unintelligible 00:21:01] 00:21:01 Adam ... within Orchestrator and- 00:21:01 - 00:21:02 Christina [unintelligible 00:21:02] 00:21:02 - 00:21:10 Adam ... they're not where they're showing where they should be. So, it was nice to have the team members to help me through some of the issues I was facing with that. 00:21:11 - 00:21:33 Christina That platform, they update, they are in a constant race to improve, and grow, and stay current, and keep introducing new features. That whole factor about things constantly changing, I get some grumbles, but I'm just like, "This is what it is to be working with cutting-edge technology." 00:21:34 - 00:21:35 Christian Exactly. Innovative technology comes with changes- 00:21:36 - 00:21:37 Christina [unintelligible 00:21:37] 00:21:37 - 00:21:38 Christian ... new stuff. So, just got to stay on top of it. 00:21:39 - 00:22:04 Christina Yeah, I've definitely heard new developers, in addition to being reluctant to take on REFramework, that's the other thing is they're like, "Well, I don't know anything about Orchestrator." So, I don't believe, and I didn't take the advanced developer trainings, but I don't believe that much about Orchestrator was contained in those, don't you have to take a separate training course, maybe the infrastructure engineer or some of the architect courses to get a deeper dive, I think? 00:22:05 - 00:22:08 Christian I'm sure there's Orchestrator oriented, Adam, you could keep me honest. 00:22:09 - 00:22:23 Adam Yeah, I mean, they touch on it on the baseline trainings that are part of the advanced developer training, but they do have additional Orchestrator courses on there to dive a little deeper into the topics. 00:22:24 - 00:22:26 Christina Mm-hmm. Or you ping Kayla. 00:22:27 Adam Yeah. 00:22:28 Christian Yeah. Right. 00:22:30 - 00:23:08 Adam Yeah. It was definitely a little bit overwhelming at first, but I think it helped that I just wasn't really afraid to break anything. I was doing everything in the test tenant, and I was just kind of playing around in there, and I was creating a new machine for myself, and just going through all the actions within there and, yeah, breaking things, making things work, and it was just kind of a hands-on experience. And I learned much better by doing than just watching somebody do it or explain how to do it. 00:23:09 Christian Yeah, for sure. 00:23:10 Christina For sure. 00:23:11 Christian What do they say- 00:23:12 - 00:23:13 Adam That's always my go-to [unintelligible 00:23:13]. 00:23:13 - 00:23:14 Christian ... a smooth sea never made a skilled sailor. 00:23:15 - 00:23:16 Adam Yes, dive in and figure it out on the way. 00:23:16 - 00:23:43 Christina Great. Okay. I wanted to make sure that we touched a little bit more about our neurodiversity program. Kayla, when we were, and Christian, too, I think we all were trained on working with neurodiverse talent before we had anybody join our team from CAI's Neurodiverse Solutions group. What was that with the IBCCES certification? 00:23:44 - 00:23:47 Christian Yes, I believe that was. 00:23:48 - 00:23:57 Christina I mean, tell me a little bit about what you guys thought, because I have my own thoughts, but I don't think that you've shared with me before how that training rolled with you. 00:23:58 - 00:24:34 Kayla I found it super helpful. I know, myself, I'm also a visual learner. For all disclosure here, I was a math major, so words aren't necessarily my thing. So, reading is a challenge for me, but one of the key takeaways that I took away from that training is to present the information in all learning forms. So, some folks learn best from visual, some learn best from reading, some learn best from doing. So, giving all 3 of those options was one of the big takeaways that I learned. 00:24:35 Christina That's great. 00:24:35 - 00:25:05 Christian Yeah, definitely. It was super helpful, for sure. Just the information that was presented was good for me to know, because you don't think of a lot of the stuff that was covered in that training in the workplace world, I guess, for lack of better word. So, a lot of the things that they covered, like Kayla mentioned, was really beneficial to apply to the workplace, and think of it in terms of that. So, I thought it was really good, and it was just interesting to learn more about, I forget the acronym, I think it was the IBCC- 00:25:05 - 00:25:06 Christina Yeah, [unintelligible 00:25:06]. 00:25:06 - 00:25:19 Christian ... whatever it was. But it was interesting to learn that there is a department that's staying on top of that as well, too. I was glad that we had to take that training to make sure that we were prepared and ready to give Adam good experience. 00:25:20 - 00:26:08 Christina Yeah. I mean, some of it to me was how to be a great manager for everyone, too. I feel like the things that they laid down, you needed to hear them, and it was a great reminder, but I feel like anybody would want to be treated, give clear objectives, help people prioritize their work. I mean, whether you're neurotypical or... I hear the same, well, I don't know what to prioritize here. You gave me 10 things to work on, what is the most important? And giving feedback and doing all the things to be a great manager. So, I thought it was really great reinforcement, especially for folks that I plan to have growing in their management roles, and it was just a great experience. Adam, do you want to share anything else about the Neurodiverse Solutions group? 00:26:09 - 00:26:49 Adam Yeah, I was going to say, there's some things in the job readiness training, which was the interview process for the Neurodiverse Solutions program. There were some courses where they went through and had us figure out what our best learning style was, just so we could also advocate for ourselves and get the resources we need to be most successful. So, it doesn't put it all on our management, it's up to us as well to advocate for ourselves and get the resources that we need to do our jobs well. 00:26:50 - 00:27:20 Christina That is just fantastic. And I love that the interview process has been modified, so it's not just about checking items off on a resume. Have they completed this program? Computer science degree? Like checking the boxes. It's more of a hands-on experience. Because I think that's what knocks people out of the waters a lot of times, especially from that neurodiverse community, it's just getting over that interview process. It's like, you haven't had an opportunity to check all the boxes yet. Right? 00:27:21 Adam Mm-hmm. 00:27:22 - 00:27:34 Christina You have the skills required to do the job. You have the competency and the skills to do the job, it's just the darn interview blocks you. So, I just love that model and hearing about it. So, thanks for sharing your experience. 00:27:35 - 00:28:28 Adam Yeah. And I think having it over 5 days like that, it kind of gives CAI a little bit better idea of who they're hiring after 5 days, they can really see how they work with a group, because there was, I think, about 12 people in my group. So, we did a lot of group projects and did collaboration stuff. So, there's one project that we did, seems to be kind of a classic one, where is like step-by-step, how do you make a peanut butter and jelly sandwich? So, you got to do the step-by-step directions and they try and make it at the end by following your directions, and they are going to be following it just like a computer would, just only do exactly what you tell them to do. So, that was a fun- 00:28:29 - 00:28:30 Christian Just like the bot. 00:28:31 - 00:28:38 Adam ... activity to go through and just a good way for them to see how our mind works and- 00:28:39 - 00:28:40 Christina Yeah, very cool. 00:28:41 - 00:28:43 Adam [unintelligible 00:28:41]. All sorts of fun stuff throughout the week. Yeah, it was nice. 00:28:44 - 00:28:45 Christian Yeah, that's super interesting. 00:28:46 Christina Okay. 00:28:46 - 00:29:08 Christian That's definitely one of the coolest things CAI does, super proud of that program. Cool. Well, time check. I think we're pretty close to the end here. Yeah, unfortunately, for today, our time is pretty much wrapped up. It's been an absolute pleasure talking with all of you, especially Kayla and Adam. I'd like to thank our audience as well for your attention as well as your participation. 00:29:09 - 00:29:50 Christina Yeah. Okay, let's cover our takeaways, our 3 takeaways. Mentoring, with a proven training program, including mentorship, that's going to speed up your RPA developers and your citizen developer training program. Two, using the REFramework or any framework, ensures low cost of ownership, especially when automating against large platforms like Workday, SAP, Salesforce, ServiceNow. Definitely use the framework. And 3, adding neurodiversity to your RPA team through CAI Neurodiverse Solutions has been a great benefit for our team and can help organizations with their DEI initiatives. 00:29:51 - 00:30:15 Christian Thanks, Christina. Later on, we'll be sending everyone that attended a recording of this event to share with your colleagues or your peers. In the meantime, if we didn't get to your question and you're interested in learning more about CAI Intelligent Automation Solutions, or you know someone that is, please visit our website at cai.io and fill out our contact form. Or you can even contact one of our team members via LinkedIn. Thank you so much and have a great rest of your day. 00:30:16 - 00:30:32 Christina Thanks, everyone, for joining. Stay tuned for more details about our next event in the learning series. Coming up, we're going to have Rainbird here talking with our team about cognitive decision-making in hyper automation. You won't want to miss that one. 00:30:33 Christian Very cool. [Kayla and Adam leave the screen. Christina's and Christian's videos remain.] 00:30:33 Christina Thanks, everybody. 00:30:34 - 00:30:35 Christian Bye, everybody. 00:30:35 Christina Bye. [Closing slide 1. Blue CAI company logo with tagline “We power the possible” appears in middle of screen. Company website www.cai.io appears at the bottom center of the screen]

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