Learning Services

Train better. Execute Better.

The difference between success and failure often comes down to the skills and knowledge of your people.

CAI's Learning Services organization has been providing training programs and consulting services for its clients for over 20 years. We offer a variety of delivery options including on-site, off-site, and blended solutions.

Our goal is to provide your teams with the skills and knowledge they need to do their jobs better, faster, and with confidence. We blend best practices with real-world expertise in a highly interactive and engaging environment. Our solutions include both digital education and remote learning. Whether your goal is to expand skills, implement e-learning, or prepare for professional certification, CAI's Learning Management Services can  assists you with everything.

Learning services deliver opportunities for digital education including e-learning and remote learning options. It also ensures a proper learning management service for your enterprise.


A classroom of employees being instructed by a woman showing workforce management

Our Learning Offerings

Business analysis

The business analyst serves as the bridge between the business and IT. They collaborate with stakeholders to elicit requirements andanalyze the current and future state. This helps in defining the best strategy, requirement verification, and validatation, providerecommendations, and carry that through to solution measurement and analysis. This role is key in many organizations, yet individuals lack the needed training and tools to execute these responsibilities.

If your projects are failing because they suffer from unclear requirements, Business Analysis training will help. CAI is an IIBA Endorsed Education Provider and is well versed with the latest training and personalized learning sessions. Click here to learn more about CAI's Business Analysis training offerings.

Business analysis training
ITIL foundation training

ITIL® Foundation

IT Infrastructure Library (ITIL®) is the most widely accepted approach to IT Service Management (ITSM) today, providing a framework of best practices drawn from both public and private sectors. The adopt-and-adapt approach allows you to take only what suits best for your organization.

Learn how to apply consistent processes in your support organization to exceed customer expectations. CAI’s ITIL® Certification Training delivers the necessary tools for planning, managing, and running a more effective support organization.

Project management

Organizations invest millions of dollars each year in projects. The cost of a failed project can far exceed the dollars invested. Oftentimes, it’s the quality of project management that determines the success or failure of a project. CAI can help your teams get the practical skills they need to deliver projects on time and budget and even prepare for PMI® certification. CAI is a PMI Registered Education Provider.

Project management training
Servicenow training


ServiceNow replaces unstructured work patterns with intelligent, automated workflows so that the IT, HR, security, customer service, and departments across the enterprise can work more efficiently. As a ServiceNow Authorized Training Partner, CAI can give your organization the skills it needs to use, administer, and build on the ServiceNow platform.

Whether your goal is to expand skills or prepare for professional certification, CAI's Learning Services can help your teams succeed. 

Learn more about our services here. 

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